YouGov US Survey Results


















Isabel Healthcare


















Sample Size: 2201


















Fieldwork: 11 - 16 November 2005


















Sampling Error : +/- 2%




















Are you? Age Household income range (What is the combined annual income of your household, taking all forms of income into account?) Do you have any kind of medical insurance OTHER THAN Medicare and Medicaid? Which of the following types of medical mistakes did you/ someone you know experience? [If this has happened more than once, please think of the most recent occasion]

Total Male Female 18 to 24 25 to 44 45 to 65 Over 65 Under $30,000 $30,000-$60,000 $61,000-$100,000 More than $100,000 Prefer not to say Yes No Not sure Misdiagnosis (e.g. diagnosis being wrong, delayed or missed Operative error (e.g. mistake made during a surgical operati Medication error (e.g. wrong dose or drug given or prescribe Other (please specify below)
Weighted N 2201 1081 1120 277 880 682 361 682 682 396 286 154 1450 702 35 391 141 185 58
Unweighted N 2201 795 1406 125 963 987 126 450 851 554 198 148 1530 638 20 402 150 188 54




















Over the last 5 years have you OR someone you know (e.g. a friend or relative) experienced a medical mistake (e.g. misdiagnosis, surgery/operative or drug error etc) made by a physician, nurse or other healthcare professional?


















Yes 35 34 37 34 34 40 33 35 35 33 41 35 35 38 13 100 100 100 100
No 58 60 56 56 59 55 61 55 61 62 54 51 60 53 48 0 0 0 0
Don’t know 7 6 8 11 7 5 6 10 5 4 5 14 5 9 38 0 0 0 0






















Are you? Age Household income range (What is the combined annual income of your household, taking all forms of income into account?) Do you have any kind of medical insurance OTHER THAN Medicare and Medicaid? Which of the following types of medical mistakes did you/ someone you know experience? [If this has happened more than once, please think of the most recent occasion]

Total Male Female 18 to 24 25 to 44 45 to 65 Over 65 Under $30,000 $30,000-$60,000 $61,000-$100,000 More than $100,000 Prefer not to say Yes No Not sure Misdiagnosis (e.g. diagnosis being wrong, delayed or missed Operative error (e.g. mistake made during a surgical operati Medication error (e.g. wrong dose or drug given or prescribe Other (please specify below)
Weighted N 776 369 408 92 295 270 119 238 236 131 117 55 501 270 5 391 141 185 58
Unweighted N 794 276 518 42 329 383 40 167 309 183 84 51 535 256 3 402 150 188 54
Which of the following types of medical mistakes did you/ someone you know experience? [If this has happened more than once, please think of the most recent occasion]


















Misdiagnosis (e.g. diagnosis being wrong, delayed or missed completely) 50 48 53 62 51 47 46 46 48 59 58 43 53 45 46 100 0 0 0
Operative error (e.g. mistake made during a surgical operation or procedure) 18 19 18 12 18 18 24 17 23 15 14 20 19 16 15 0 100 0 0
Medication error (e.g. wrong dose or drug given or prescribed) 24 28 20 18 24 28 19 25 23 19 25 30 22 28 39 0 0 100 0
Other (please specify below) 8 6 9 8 7 7 11 12 6 7 3 7 6 11 0 0 0 0 100




















Where did this mistake happen? In what type of facility did this mistake occur?


















Hospital 53 51 55 51 57 46 63 53 54 53 49 59 52 55 61 41 88 46 72
Physician practice 41 43 38 46 38 46 30 40 39 40 48 36 41 40 39 55 9 40 22
Other 6 6 6 3 5 7 7 6 7 7 3 4 7 5 0 3 3 14 6




















What was the result of the mistake?


















Death 16 17 14 12 14 10 33 15 15 18 10 25 16 15 0 14 18 14 28
Permanent harm 19 16 21 18 19 20 16 23 17 18 18 15 18 21 0 18 38 7 19
Moderate harm 26 24 28 24 28 26 21 23 26 30 27 26 26 25 15 25 25 27 28
Slight harm 22 23 20 28 22 22 14 18 25 19 24 21 21 21 85 22 15 28 14
No harm 14 16 13 15 13 17 13 15 16 14 15 5 15 14 0 17 3 21 8
Don’t know 4 4 4 2 3 6 3 6 2 2 5 9 3 5 0 5 2 4 4






















Are you? Age Household income range (What is the combined annual income of your household, taking all forms of income into account?) Do you have any kind of medical insurance OTHER THAN Medicare and Medicaid? Which of the following types of medical mistakes did you/ someone you know experience? [If this has happened more than once, please think of the most recent occasion]

Total Male Female 18 to 24 25 to 44 45 to 65 Over 65 Under $30,000 $30,000-$60,000 $61,000-$100,000 More than $100,000 Prefer not to say Yes No Not sure Misdiagnosis (e.g. diagnosis being wrong, delayed or missed Operative error (e.g. mistake made during a surgical operati Medication error (e.g. wrong dose or drug given or prescribe Other (please specify below)
Weighted N 2201 1081 1120 277 880 682 361 682 682 396 286 154 1450 702 35 391 141 185 58
Unweighted N 2201 795 1406 125 963 987 126 450 851 554 198 148 1530 638 20 402 150 188 54
When seeing a physician, which of the following would you be most concerned about?


















Misdiagnosis (e.g. diagnosis not being made correctly or soon enough) 55 54 55 56 56 54 51 56 53 52 60 54 55 55 52 66 74 64 50
Medication error (e.g. wrong dose or wrong drug being prescribed) 21 17 24 26 20 19 22 19 21 21 17 29 20 21 34 20 19 25 28
Other (please specify below) 5 5 5 2 5 8 5 7 4 5 4 4 5 7 0 5 4 4 17
I would not be concerned about anything 19 23 16 16 19 19 21 17 21 22 19 14 21 17 14 8 3 7 5




















Which of the following would you be most concerned about if being treated at a hospital? [Please think ONLY of ‘medical mistakes’ like the ones listed below, and NOT of wider problems in healthcare such as MRSA/ hospital infections, waiting times etc].


















Misdiagnosis (e.g. diagnosis not being made correctly or soon enough) 23 24 21 20 24 22 23 25 22 21 20 28 21 26 11 23 16 27 16
Operative error (e.g. mistake being made during a surgical pocedure) 44 41 47 58 45 39 42 45 46 43 44 39 44 43 63 49 69 40 31
Medication error (e.g. wrong dose or drug being given) 16 15 17 9 13 21 19 14 15 16 20 23 17 13 21 19 12 26 16
Other (please specify below) 5 5 5 2 5 7 5 7 5 4 5 2 5 6 0 5 3 3 29
I would not be concerned about anything 12 14 10 11 12 11 11 10 13 16 11 8 12 11 5 4 0 3 9






















Are you? Age Household income range (What is the combined annual income of your household, taking all forms of income into account?) Do you have any kind of medical insurance OTHER THAN Medicare and Medicaid? Which of the following types of medical mistakes did you/ someone you know experience? [If this has happened more than once, please think of the most recent occasion]

Total Male Female 18 to 24 25 to 44 45 to 65 Over 65 Under $30,000 $30,000-$60,000 $61,000-$100,000 More than $100,000 Prefer not to say Yes No Not sure Misdiagnosis (e.g. diagnosis being wrong, delayed or missed Operative error (e.g. mistake made during a surgical operati Medication error (e.g. wrong dose or drug given or prescribe Other (please specify below)
Weighted N 2201 1081 1120 277 880 682 361 682 682 396 286 154 1450 702 35 391 141 185 58
Unweighted N 2201 795 1406 125 963 987 126 450 851 554 198 148 1530 638 20 402 150 188 54
And if your physician referred to a specialized computer system during your visit that reminded him/ her of things that might be wrong with you based on your symptoms/complaints, would you...? [Please tick all that apply]


















Approve 48 50 45 39 47 51 49 42 49 51 57 44 51 41 28 48 42 48 44
Be reassured 38 39 36 40 36 35 44 40 36 39 38 29 38 36 40 40 38 39 45
Disapprove 5 4 7 9 6 6 1 7 5 4 4 7 4 8 5 5 8 5 14
Have less faith in your doctor 12 11 13 19 13 11 7 14 13 9 11 13 10 15 25 11 19 13 18
Other 2 2 3 4 2 1 5 4 2 1 2 1 2 2 11 3 2 1 0
It would make no difference to me 16 15 17 20 17 14 15 16 16 16 13 26 15 18 24 18 13 13 15








































Sampling Error : +/- 2%